Granite Direct in Denver, CO Open now

Reviews about Granite Direct

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  January 30, 2020, by Linda LeBlanc
  I just purchased two whole slabs from this company thinking I was getting granite. The installers happened to mention it was dolomite!! The company name is GRANITE DIRECT. They have not labeled any of their products as marble, granite, dolomite as all the other stores have done. They gave absolutely no indication this was not granite. They should tell customers what they're getting. I never would have purchased a piece of dolomite. It's too late now. The fabrication and installation is complete. I'm not a happy customer.
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  October 03, 2019, by Cody Sudmeier
  This is a tough review to write as I generally don't like doing negative reviews. I recently bid out a project for quartz counters. I chose Granite Direct because they had the lowest bid. I was really organized in letting them know exactly what I wanted. I spoke directly with the owner about the requirements and then sent in a typed document that listed the details. After paying more than 50% down and scheduling the install, they came back and raised the price three times for items that they didn't include in the bid that I did include in the specs I sent them. This was such a bait and switch. In the end, they were significantly more expensive than the other companies. They had a "if you don't like it, cancel the project" response. I would have, but the project was very time-sensitive and they knew that. They should take business 101. Communication was pretty poor throughout. They were calling me about paying my remaining amount due even though they didn't send me an invoice. I asked for the invoice, and nowhere on it did it directly say what I owed. The counters turned out fine and were delivered on time... just much more expensive than I expected. They subcontract the fabrication and installation of the counters to a company across the street (Milestone Granite). Those guys were great and they sell direct to consumers. Check out their reviews and compare to Granite Direct. Just save yourself the headache and go directly to Milestone Granite.